FAQs

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What is the return policy?

Due to the nature of fragrance, all sales are final. We recommend trying our Discovery Set before committing to a full-size bottle. If your order arrives damaged or incorrect, please contact us at hello@kalynafragrances.com and we’ll make it right.

What payment methods are accepted?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How much is shipping?

Shipping is calculated at checkout based on your location and order size. We also offer free shipping on orders over $80.

How long does shipping take & where does Kalyna ship to?

We currently ship within the USA only. Orders are typically processed within 3 business days (Monday–Friday). Once shipped, delivery usually takes 3–5 business days. You’ll receive a shipping confirmation and tracking number via email as soon as your order is on the way.

Is Kalyna sold in stores?

Not yet, but we’d love to be! Let us know where you want to see Kalyna by signing this form.

What if I’m experiencing problems with the fragrance?

Noticing some separation, cloudiness, or oil spots? Don’t worry, it’s normal with natural perfumes. Just give it a gentle shake. To preserve the scent and color, store your perfume at room temperature and keep it out of direct sunlight.

What kind of alcohol does Kalyna use?

We use non-GMO, organic sugarcane alcohol. This is a clean, skin-friendly base that supports the purity of our ingredients. Unlike most perfumes made with harsh, denatured alcohols, Kalyna is designed to be kind to your skin and the planet.

Are your perfumes 100% natural?

Our formulas are a thoughtful blend of natural botanicals, essential oils, and safe, non-toxic synthetics where needed. We never use phthalates, parabens, or harmful chemicals EVER.

Is Kalyna vegan and cruelty-free?

Yes. Every Kalyna fragrance is 100% vegan and never tested on animals. We’re proud to uphold cruelty-free and ethical practices at every step.

How long does the scent last?

As an Eau de Parfum, Kalyna perfumes are made to last 6–8 hours or longer, depending on your skin and how you apply. For best results, spray on moisturized skin and pulse points.

Do you offer samples or a discovery set?

Yes! Our Discovery Set includes mini vials of each signature scent, so you can explore and find your favorite before committing to a full-size bottle.

Can I wear Kalyna if I’m sensitive to fragrance?

Many customers with fragrance sensitivities have found Kalyna to be a gentler option thanks to our clean, non-toxic ingredients. We always recommend a patch test first. For peace of mind, we list full ingredients and potential allergens for every scent on our site.

What makes Kalyna different from other clean perfumes?

We use clean chemistry and consciously sourced ingredients, but we don’t compromise on confidence or sensuality. Kalyna is more than a perfume, it’s a statement.

What does the Kalyna flower symbolize?

A symbol of love, beauty, and resilience, inspiring our perfume collection.

How does Kalyna Perfume connect to its heritage?

We draw inspiration from the Kalyna flower’s cultural meaning while crafting modern, clean fragrances in France.